LGIRS improving the health and safety of workplaces in Western Australia with Objective RegWorks

Objective Corporation’s RegWorks solution has been selected for the agency’s regulatory digital transformation initiative following a rigorous tender process.

The Department of Local Government, Industry Regulation and Safety (LGIRS) is embarking on a once-in-a-generation digital transformation to improve the regulation of workplace health and safety (WHS) across Western Australia. LGIRS has selected Objective RegWorks as the platform to replace legacy WHS systems and deliver its new Compliance and Regulation System (CARS) – a move set to streamline regulatory operations, empower industry with digital self-service, and increase public trust.

LGIRS through its WorkSafe Group, is responsible for assisting the regulator in the administration of Western Australia’s Work Health and Safety Act 2020 and Dangerous Goods Safety Act 2004 to ensure compliance with the legislation. These Acts and their supporting regulations cover all workplaces within Western Australia (WA).

LGIRS WorkSafe plays a critical role working with employers, employees and employee representatives to set up and maintain systems of work so that employees are not exposed to hazards. LGIRS goals are to:

• Reduce work related fatalities by ten per cent and reduce the incidence of serious injuries and illnesses by seven per cent

LGIRS is undertaking a digital transformation initiative to simplify and standardise the administration of WHS regulatory functions, activities and processes. 

The Challenge

LGIRS is grappling with challenges shared by many established regulators as they modernise and transform their existing systems: 

• Using multiple disparate legacy systems
• A need for business systems that are fit for purpose and scalable
• Administrative complexity, manual processing and a lack of automated processes
• Managing and accessing data from multiple sources making analysis work complex 

With growing demands for transparency, efficiency, and digital service delivery, LGIRS needed a technology partner to support their next phase of transformation. They went to market seeking a modern solution that would: 

• Be delivered as a true Software as a Service (SaaS) offering
• Consolidate and replace multiple legacy business systems
• Enable more efficient and effective management of regulatory compliance
• Provide digital self-service capabilities for citizens to transact digitally with Government

LGIRS has selected Objective Corporation as its partner for the implementation of its Compliance and Regulation System (CARS). Objective RegWorks, a comprehensive end-to-end Software as a Service (SaaS) solution, is uniquely positioned to significantly improve how LGIRS will deliver WHS regulation of business and industry and foster greater public trust.

For almost 30 years, Objective has been trusted by customers across multiple regulatory domains, countries and levels of government, Objective is experienced in working with regulators like LGIRS to implement a solution as part of the transformation of their current processes.

Unveiling a comprehensive solution

Objective RegWorks can be accessed on any device enabling online engagement and the software is designed solely for regulatory functions, providing a robust foundation for LGIRS' goals. LGIRS plans to capitalise on the numerous benefits that come with implementing an end-to-end regulatory technology solution from a provider with decades of experience. These include:

• Multiple legacy systems to be replaced into a single source of truth
• Reduce lodgement and processing timeframes
• Self-service and digital-by-design processes
• Simplify and standardise the administration of regulatory functions
• Greater transparency including information on the status of submissions
• Reduced timeframes for investigations, prosecution, and enforcement
• Improve business intelligence and reporting capabilities 

The LGIRS solution will cover regulatory processes, including registration, incident and injury reporting, enquiry and complaint management, inspections and audits, investigations, prosecutions and enforcement.

Leveraging the benefits of Objective RegWorks will provide LGIRS with workflows built to manage processes across all regulatory functions. This includes:

• Managing the integrity of the data in collecting and analysing information
• Identifying trends and generating reliable reporting
• Compiling evidence and conducting investigations
• Delivering process consistencies between business areas

RegWorks end-to-end regulatory solution will help to overcome the challenges LGIRS face as a modern regulator.

“We’re proud to be working in partnership with LGIRS as they take this important step toward modernising workplace health and safety regulation”, said Kirsty Dusting, Global VP, Objective Regulatory Solutions. 

“RegWorks is purpose-built for regulators, and we’re committed to supporting LGIRS with the tools they need to drive proactive compliance, streamline enforcement, and deliver better outcomes for workers in Western Australia".

A partnership 

Objective Corporation’s mission is well aligned to supporting LGIRS on its journey to strengthening workplace health and safety in Western Australia. We look forward to delivering a modern, efficient, and flexible regulatory solution that supports LGIRS in promoting safer work environments and ensuring compliance with WHS legislation.